Policies

Rules? Trust me, I like breaking them sometimes too but here are some that are important for you to know and follow.

Illness Policy:
If you or someone you’re in direct contact with is ill, please let me know ASAP to reschedule your appointment. THIS POLICY IS NOT COVID-SPECIFIC AS IT APPLIES TO ANY AND ALL ILLNESS.

Late Policy:
If you are running late please let me know ASAP. If you are more than 10 minutes late we will need to reschedule your appointment.  

Cancellation/Late Reschedule Policy:
Please give me 48 hours notice so I can adjust my schedule to accommodate other clients. If 48 hours notice is not provided, I will charge a cancellation/rescheduling fee to the credit card on file totaling 55% of the scheduled service price.

No Show Policy:
If you do not show up to your appointment I will charge a no show fee to the credit card on file totaling 90% of the service. Additionally, you will be banned from further booking privileges.

Refunds:
No refunds for services or booking fees will be given.

New Clients:
If you reschedule more than once or cancel without rescheduling, you will forfeit your deposit and lose future booking privileges.

Credit Card Authorization:
I keep your credit card on file should a late cancellation fee need to be charged.

Makeup/Clean Lash Policy: 
Please arrive to your appointment free of makeup, eyeshadow, creams, moisturizers, etc. around the eye area. Eyes must be clean and free of products.